All Systems Operational

Content Management API ? Operational
Content Delivery API ? Operational
GraphQL Content API ? Operational
Authentication service Operational
Web App ? Operational
Website ? Operational
Assets CDN Operational
Webhooks ? Operational
Scheduled Publishing ? Operational
Launch ? Operational
Compose ? Operational
Studio Operational
Customer Support System ? Operational
Marketplace Apps ? Operational
Image API ? Operational
Transactional Emails ? Operational
Ninetailed (Personalization) Operational
Experience API Operational
Insights API Operational
Management API Operational
Integration API Operational
EU data residency Operational
Content Management API Operational
Content Delivery API Operational
GraphQL Content API Operational
Authentication Service Operational
Web App Operational
Assets CDN Operational
Webhooks Operational
Scheduled Publishing Operational
Launch Operational
Studio Operational
Marketplace Apps Operational
Image API Operational
Taxonomy Delivery API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Content Delivery API Uptime
Fetching
Content Delivery API Response Time
Fetching
Images API Uptime
Fetching
Content Management API Uptime
Fetching
Content Management API Response Time
Fetching
[EU] Content Delivery API Uptime
Fetching
[EU] Content Delivery API Response Time
Fetching
[EU] Images API Uptime
Fetching
[EU] Content Management API Uptime
Fetching
[EU] Content Management API Response Time
Fetching
Jun 29, 2025

No incidents reported today.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
[INCIDENT] AI Actions & Workflow Automations not executing
Resolved - The incident has been resolved.
Jun 26, 16:54 UTC
Monitoring - The incident has been resolved. There may still be some slower processing than usual while the upstream provider is fully recovering.
Jun 26, 16:01 UTC
Identified - Our monitoring systems have detected an outage of a upstream provider orchestrating jobs that are responsible for executing AI Actions and Workflow Automations. We expect to see delayed execution.
Jun 26, 12:03 UTC
Graph API Complexity Limit
Resolved - This issue has been resolved.
Jun 26, 12:40 UTC
Investigating - Some customers are experiencing issues relating to GraphQL Content API complexity limits. We are investigating the issue currently.
Jun 26, 11:31 UTC
Jun 25, 2025
Partial outage of webhook delivery
Resolved - webhook delivery partial outage resolved at 20:45 UTC
Jun 25, 22:26 UTC
Monitoring - From 19:30 UTC to 20:45 UTC we experienced an issue where a small number of webhook messages were not delivered to customers as expected.
Jun 25, 22:21 UTC
Content missing from Releases in Contentful Launch App
Resolved - This issue has been resolved.
Jun 25, 20:30 UTC
Monitoring - We have restored content for all effected spaces and are continuing to monitor.
Jun 25, 20:24 UTC
Update - We are continuing to work on restoring Release content for the final few spaces which were affected by this issue.
Jun 25, 19:44 UTC
Update - We continue to roll out the fix for affected customers, with the issue already resolved for the majority of customers.
Jun 25, 18:26 UTC
Update - We continue to work on the fix for this issue and have already resolved the issue for many customers.
Jun 25, 17:21 UTC
Update - We continue to work on a fix for this issue and have already seen resolution for some customers affected by this.
Jun 25, 16:25 UTC
Identified - We have identified the root cause of the issue and are working on a fix.
Jun 25, 15:07 UTC
Update - We are continuing to investigate the issue with missing content from Releases in the Launch App.
Jun 25, 14:55 UTC
Investigating - We are investigating an issue where some customer content is not showing up in Releases in the Launch App.
Jun 25, 14:28 UTC
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
Latency and increased error rates across all APIs for some customers
Resolved - The issue is resolved.
Jun 19, 16:43 UTC
Monitoring - We have identified the issue and put in place a resolution. We are now monitoring the situation.
Jun 19, 16:23 UTC
Update - A problem with one of our components leads to latency and increased error rates for GraphQL and Content Delivery API for a subset of our customers.
Jun 19, 16:12 UTC
Investigating - A problem with one of our component leads to latency and increased error rates across all APIs for a subset of our customers.
Jun 19, 16:06 UTC
Jun 18, 2025

No incidents reported.

Jun 17, 2025
Issues with the Contentful Web App
Resolved - We have monitored the fix and confirmed that the issue has been resolved.
Jun 17, 13:12 UTC
Monitoring - We have put a mitigation in place and users should now be able to browse assets via the Web App again. We will continue to monitor the situation.
Jun 17, 12:50 UTC
Update - We have identified that this issue may also be affecting calls to fetch assets from the Content Management API (CMA).
Jun 17, 12:43 UTC
Investigating - We have identified an issue with viewing assets in our web application, and are currently investigating the issue. Users may be seeing an error 'Sorry, we couldn't load your content'.
Jun 17, 12:40 UTC
Jun 16, 2025
Webhooks are Delayed for Some Customers
Resolved - The issue causing webhook delivery delays for some customers has been fully resolved. Webhook processing is now functioning normally, and no further delays are expected. We will continue to monitor the system to ensure stability.
Thank you for your patience while we worked to address the issue.
Jun 16, 20:34 UTC
Investigating - Webhook delivery is currently delayed for a subset of customers. We are actively investigating the issue, and we will provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.
Jun 16, 20:07 UTC
Jun 15, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage