All Systems Operational

Content Management API ? Operational
Content Delivery API ? Operational
GraphQL Content API ? Operational
Authentication service Operational
Web App ? Operational
Website ? Operational
Assets CDN Operational
Webhooks ? Operational
Scheduled Publishing ? Operational
Launch ? Operational
Compose ? Operational
Studio Operational
Customer Support System ? Operational
Marketplace Apps ? Operational
Image API ? Operational
Transactional Emails ? Operational
Ninetailed (Personalization) Operational
Experience API Operational
Insights API Operational
Management API Operational
Integration API Operational
EU data residency Operational
Content Management API Operational
Content Delivery API Operational
GraphQL Content API Operational
Authentication Service Operational
Web App Operational
Assets CDN Operational
Webhooks Operational
Scheduled Publishing Operational
Launch Operational
Studio Operational
Marketplace Apps Operational
Image API Operational
Taxonomy Delivery API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Content Delivery API Uptime
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Content Delivery API Response Time
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Images API Uptime
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Content Management API Uptime
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Content Management API Response Time
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[EU] Content Delivery API Uptime
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[EU] Content Delivery API Response Time
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[EU] Images API Uptime
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[EU] Content Management API Uptime
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[EU] Content Management API Response Time
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Nov 20, 2025

No incidents reported today.

Nov 19, 2025
Degraded webhook performance 11/12/25 - 11/19/25
Resolved - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Nov 19, 16:58 UTC
Monitoring - We have identified and fixed the issue causing degraded webhook performance from 11/12/25 - 11/19/25, which may caused some webhook deliveries to be dropped. We are actively monitoring.
Nov 19, 16:58 UTC
Nov 18, 2025
Outage on Contentful Personalisation, Funtions and External References
Resolved - This issue has been resolved
Nov 18, 17:30 UTC
Monitoring - We have confirmed full recovery and are continuing to monitor.
Nov 18, 14:59 UTC
Update - We are seeing full recovery across all affected services. We will continue to monitor the situation.
Nov 18, 14:54 UTC
Update - Personalisation continues to be recovered. We are still seeing some intermittent errors for Native External References.
Nov 18, 14:03 UTC
Update - We have seen recovery on Contentful Personalisation for the past 20 mins, but Customers Native External references are experiencing intermittent issue. We are continuing to investigate.
Nov 18, 13:24 UTC
Update - We are seeing brief periods of recovery on Contentful Personalisation, but the situation is still unstable. Customers will be experiencing intermittent failures trying to use affected services.
Nov 18, 12:57 UTC
Identified - While we did see initial recovery, Contentful Personalisation, Native External References and Functions are experiencing an outage again.
Nov 18, 12:29 UTC
Monitoring - We are seeing recovery on all affected services. We will continue to monitor the situation.
Nov 18, 12:21 UTC
Update - An issue with a 3rd party platform provider is causing an outage on Contentful Personalisation as well as Contentful Functions and Native External References. We are working with the provider on a resolution.
Nov 18, 12:07 UTC
Investigating - Users are currently experiencing problems with Native External References. We are currently investigating.
Nov 18, 11:53 UTC
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
Spike in errors on Contentful Management and Contentful Delivery APIs
Resolved - Between 15:52 and 15:56 UTC on 14 November, customers experienced a spike in errors on our Content Management and Content Delivery APIs. This also may have affected login and interactions on the Contentful WebApp.
Nov 14, 16:00 UTC
Issues with the Contentful Web App
Resolved - This issue has been resolved
Nov 14, 10:09 UTC
Monitoring - We are continuing to monitor the situation.
Nov 14, 09:24 UTC
Update - We have identified the cause of the issue (related to a release) and have released a fix. The Contentful WebApp is operational again. Note that users may need to refresh to WebApp to clear any errors.
Nov 14, 09:22 UTC
Investigating - Our Web App is currently operating in degraded mode, we are investigating the issue.
Nov 14, 09:14 UTC
Nov 13, 2025
Increased CMA errors and latency
Resolved - This issue has been resolved.
Nov 13, 15:12 UTC
Monitoring - We identified the cause of the increased errors on Contentful's Management API and have implemented a fix. We will continue to monitor the situation.
Nov 13, 14:48 UTC
Investigating - Some customers experience increased latency on the content management API. We're currently investigating the issue, and will provide an update soon.
Nov 13, 14:08 UTC
[EU] Increased latency on the content management API
Resolved - We have resolved the issue.
Nov 13, 12:30 UTC
Monitoring - We have addressed the issue and are monitoring the situation.
Nov 13, 11:39 UTC
Identified - Some EU customers experience increased latency or error raters on the content management API. We have identified the issue and are working towards a resolution.
Nov 13, 11:33 UTC
Investigating - Some EU customers experience increased latency on the content management API. We're currently investigating the issue, and will provide an update soon.
Nov 13, 11:15 UTC
Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025
Issues with end users accessing Contentful powered websites using Microsoft Edge
Resolved - Over the past weeks, we have worked with the Microsoft Edge team around this incorrect tracker classification. Contentful requests should no longer be blocked when Strict Mode is enabled on Microsoft Edge browser.
Nov 10, 13:27 UTC
Identified - We have been receiving reports from customers that their websites are being blocked when end users are using Microsoft Edge in Strict mode. This is due to an incorrect tracker classification for some of Contenful’s domains (cdn.contentful.com). We are following up with the classification service owner to have Contentful domains removed from this list in order to mitigate this issue.
Oct 22, 20:52 UTC
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

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