All Systems Operational

Content Management API ? Operational
Content Delivery API ? Operational
GraphQL Content API ? Operational
Authentication service Operational
Web App ? Operational
Website ? Operational
Assets CDN Operational
Webhooks ? Operational
Scheduled Publishing ? Operational
Launch ? Operational
Compose ? Operational
Studio Operational
Customer Support System ? Operational
Marketplace Apps ? Operational
Image API ? Operational
Transactional Emails ? Operational
Ninetailed (Personalization) Operational
Experience API Operational
Insights API Operational
Management API Operational
Integration API Operational
EU data residency Operational
Content Management API Operational
Content Delivery API Operational
GraphQL Content API Operational
Authentication Service Operational
Web App Operational
Assets CDN Operational
Webhooks Operational
Scheduled Publishing Operational
Launch Operational
Studio Operational
Marketplace Apps Operational
Image API Operational
Taxonomy Delivery API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Content Delivery API Uptime
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Content Delivery API Response Time
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Images API Uptime
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Content Management API Uptime
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Content Management API Response Time
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[EU] Content Delivery API Uptime
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[EU] Content Delivery API Response Time
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[EU] Images API Uptime
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[EU] Content Management API Uptime
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[EU] Content Management API Response Time
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Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
"Duplicate key" errors when attempting to update Content
Resolved - This incident has been resolved.
Apr 23, 13:31 UTC
Monitoring - We have deployed a fix for this issue and are monitoring the results. Customer should no longer be experiencing these types of "duplicate key" errors.
Apr 23, 13:25 UTC
Identified - We have identified an issue which was introduced in the past week where a small subset of customer requests are receiving the following error:
"duplicate key value violates unique constraint "draft_entries_fts_space_id_entry_id_locale_unique": duplicate key value violates unique constraint "draft_entries_fts_space_id_entry_id_locale_unique".
We have narrowed down the root cause and are working on a fix for the issue.
Apr 23, 10:45 UTC
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Issues with Personalization Management API
Resolved - The issue has been resolved.
Apr 17, 20:57 UTC
Monitoring - We have resolved the issue and are monitoring the situation.
Apr 17, 20:54 UTC
Investigating - The Personalization Management API is reporting "Bad Gateway" to all requests. We are investigating the issue.
Apr 17, 20:20 UTC
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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