Service degradation for Content Delivery API

Incident Report for Contentful

Resolved

This incident has been resolved.

Posted Jun 09, 2021 - 13:58 UTC

Update

We have seen recovery of the incident and traffic levels have returned to normal, but we continue to monitor the situation. Some customers experienced longer impact due to DNS caching issues.

Posted Jun 09, 2021 - 13:51 UTC

Update

Fix is confirmed working, customers still experiencing issues should try to purge their DNS cache.

Posted Jun 09, 2021 - 13:34 UTC

Monitoring

Fix has been rolled out, impact has been mitigated.

Posted Jun 09, 2021 - 13:22 UTC

Identified

We have identified a DNS related issue with our Content Delivery API. A fix is being implemented.

Posted Jun 09, 2021 - 13:19 UTC

This incident affected: Content Delivery API.