Increased errors on Content Delivery APIs for some customers

Incident Report for Contentful

Resolved

This incident has been resolved.

Posted Jun 06, 2024 - 10:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 06, 2024 - 09:57 UTC

Identified

The issue has been identified and we are working towards a fix.

Posted Jun 06, 2024 - 09:17 UTC

Update

We are continuing to investigate the issue. We continue to see some errors in the EU data residency region related to Content Delivery APIs as well as assets and images.

Posted Jun 06, 2024 - 08:59 UTC

Investigating

EU data-residency customers might experience increased error rates on across our Content Delivery APIs.

Posted Jun 06, 2024 - 08:37 UTC

This incident affected: Content Delivery API, GraphQL Content API, Assets CDN, and Image API.